Resources & Information
Guides, brochures, and answers to help individuals, families, and coordinators navigate PA Medicaid Waiver services.
Service Brochures & Guides
Download information about our services, referral guides, and career flyers. All documents are provided as accessible PDFs.
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BOAJ Health Care Services — Overview Brochure
A comprehensive introduction to BOAJ, our mission, services, and how to get started.
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In-Home & Community Support (IHCS) — Service Guide
Detailed information about IHCS services, eligibility, and what families can expect.
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Community Participation Support (CPS) — Service Guide
Learn how CPS helps individuals engage meaningfully in community life under PA Medicaid Waiver.
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Respite & Companion Services — Family Guide
Information for families and caregivers on respite and companion service options.
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How to Refer — Guide for Case Managers & SCOs
Step-by-step referral guide for service coordinators, SCOs, and county coordinators.
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DSP Career Opportunities Flyer
Share this flyer with potential candidates interested in Direct Support Professional roles at BOAJ.
Can't find what you need? Call our office at 412-339-7644 or send us a message and we'll be happy to help.
Frequently Asked Questions
Who is eligible for BOAJ's services?
Our services are available to individuals with intellectual and developmental disabilities (IDD) who are enrolled in a Pennsylvania Medicaid Waiver program — including the Consolidated Waiver and Community Living Waiver. Eligibility is determined by the PA Office of Developmental Programs (ODP) in coordination with your county's Intellectual Disability (ID) program.
What is the difference between IHCS and CPS?
In-Home and Community Support (IHCS) provides hands-on assistance primarily focused on daily living, personal care, and skill-building within the participant's home and immediate community. Community Participation Support (CPS) focuses on supporting the individual in engaging in community life outside the home — such as social activities, volunteer work, and community events. Many participants receive both services based on their individualized support plan (ISP).
How do I start a referral for someone who needs services?
Referrals can be submitted online through our Referral page or by calling our office at 412-339-7644. We accept referrals from Service Coordination Organizations (SCOs), county coordinators, families, and individuals. Please have the participant's Medicaid ID and county information available.
Does BOAJ accept all Medicaid Waiver programs?
We currently serve participants enrolled in the PA Consolidated Waiver and Community Living Waiver under the Office of Developmental Programs (ODP). Contact our office to confirm eligibility for your specific situation.
What training do BOAJ Direct Support Professionals receive?
All DSPs complete mandatory PA state-required training including orientation, Medication Administration (if applicable), First Aid/CPR, and Abuse/Neglect prevention. We also provide on-the-job mentorship, positive behavior support training, and ongoing professional development.
What areas does BOAJ serve?
BOAJ Health Care Services primarily serves Allegheny County and surrounding southwestern Pennsylvania communities. Contact us to confirm service availability in your area.
How do I apply for a job as a Direct Support Professional?
You can apply directly through our Careers page, which includes an online application form and optional resume upload. We welcome applicants with no prior DSP experience — we provide full training for the right candidates.
Is BOAJ licensed and compliant?
Yes. BOAJ Health Care Services is licensed by the Pennsylvania Office of Developmental Programs (ODP) and operates in full compliance with all applicable state and federal Medicaid Waiver regulations, including HIPAA, PA Act 57 reporting requirements, and Office of Developmental Programs incident reporting standards.
Helpful External Resources
- PA Office of Developmental Programs (ODP)
Pennsylvania's primary agency overseeing Medicaid Waiver programs for individuals with IDD.
- Allegheny County Intellectual Disability Program
County-level supports, eligibility, and service coordination for Allegheny County residents.
- PA Disability Rights Network
Statewide advocacy and legal resources for people with disabilities in Pennsylvania.
- The Arc of Pennsylvania
Advocacy organization supporting individuals with intellectual and developmental disabilities.
Ready to Get Started?
Submit a referral or contact our team — we're here to help you navigate the process.